Blog Post

7 Benefits of Incorporating CTV in Your Omnichannel Marketing Plan

05/13/2021 - Sierra Ducey

At the start of 2021, 70 million households maintained cable subscriptions, while at the same time, advertisers could reach more than 84 million households via connected streaming TV services (according to Statista). These numbers indicate that we’ve finally reached the tipping point where more consumers are choosing streaming services than traditional television formats like cable and satellite. 

What does this mean for advertisers? It’s time to make the switch to digital advertising formats like Connected TV (CTV). 

And many already are. Earlier this week, eMarketer released CTV ad spending projections across the next three years: expecting it to hit $13.4 billion this year, $17.4 billion in 2022, and $21.4 billion in 2023. Every CTV provider – Hulu, Roku, Tubi, etc. – is expected to see an increase in ad revenue (see chart right). 

After seeing these numbers, you may say to yourself, “just because everyone is doing it doesn’t mean I need to.” This notion is correct. As with any up-and-coming ad format, brands and advertisers need to analyze the channel and decide if it is suitable to implement into their respective omnichannel marketing plans. Based on goals, you need to know how a channel will push your campaign in the right direction of achieving your desired KPIs

So, to help guide you in making that decision, we’ve outlined seven of the top benefits advertisers see when choosing to implement connected TV and how it complements the other channels you may already be using. Let’s dive in.

What is Connected TV?

Connected TV (CTV) is a smart device where users can access streaming television, live television, and the internet for apps/browsing. This includes both devices with a built-in internet connection with pre-installed apps, such as a smart TV, and separate devices that use an internet connection to access content through the television as the display mechanism, such as an Amazon Firestick. Some of the most popular are Roku, Amazon Fire TV, Apple TV, Xbox, and Playstation.

How is it different from OTT?

OTT (over-the-top) is content where users stream television content through networks or devices accessed on any device, including Smart TVs, mobile smartphones, tablets, & laptops. Popular OTT providers include Netflix, Amazon Prime, Hulu, Disney+, and HBO Now.

Although OTT and CTV are different functions of internet-accessed content, many times they are used interchangeably, and when buying ad placements, you can purchase them across both OTT and CTV, or separately. So, for the purposes of this blog, CTV is used to encompass both OTT and CTV.

7 Benefits of CTV Advertising 

1. Reach the growing cord-cutting and cord-never audiences

Whether cord cutter, cord shaver, or cord nevers (see chart below to understand the difference), the number of houses that are tuning in to connected television is growing and quickly outnumbering households with traditional TV formats. About 72% of households are reachable via connected TV. 

As audiences skew younger, CTV grows more popular. 86% of millennials and Gen Zers watch their favorite programming on CTV.

2. More cost-effective to reach premium networks than linear TV

Many advertisers aren’t able to meet the minimums with linear television. Rather than buying into a television network with CTV, there is flexibility in choosing a price structure: cost per metric (1,000 views) or cost per completed view (CPCV). basis, making it more affordable to reach your audience on the big screen. 

3. Additionally, More Unique Opportunities with CTV than linear TV

In addition to flexible pricing, CTV reporting is more robust than you typically get across linear TV buys. Advertisers can see what audiences segments of different networks so they know who is viewing their ads. 

Another unique opportunity advertisers have is to run high-impact creative across CTV. For example, a QR code to drive users to convert, or a store locator to drive them to the nearest store to purchase the product. 

4. 100% fraud-free and brand-safe curated CTV marketplace.

One of the biggest concerns advertisers face when creating their omnichannel marketing plan is ad fraud. When incorporating CTV, you’re purchasing via Private-Marketplace (PMP) or an Open Auction, eliminating all ad fraud and brand safety concerns.  

An open auction occurs on actively managed supply via major players such as SpotX, Samba TV, and Freewheel. A private marketplace buy is through a curated marketplace giving advertisers privileged access to premium publishers that are: 

  • Negotiated
  • High-quality
  • Human-curated
  • Marketing objective-optimized 
  • 100% ads.txt verified

5. High completion rates, 100% viewable

Continuing in the realm of ad fraud, advertisers are understandably concerned about viewability. As we shift more and more to a digital world and advertisers and consumers are more accustomed to digital ads, advertisers want to ensure their message is received. CTV is the ideal format to justify these concerns. 

Unlike other digital video formats (which have tremendous benefits of their own), CTV is non-skippable; consumers have to watch the ad to the end to continue viewing their programming. This is why the industry-standard benchmarks sit at 94% video completion rate (VCR) and 100% viewability.

6. Apply contextual targeting to reach your audience through relevant content.

For advertisers who have long relied on linear television advertisements, it’s essential to understand that CTV not only allows you to reach a growing audience but also allows you to target your desired consumers better. When investing in linear television ads, you’re paying for your ad to reach all viewers with different demographics and contextual attributes. Some may be interested in your product, some may be part of your audience, but some may be neither, and in turn, you’re wasting those critical ad dollars.

With CTV advertising, deliver ads to contextually relevant placements through pre-determined content categories, ensuring that you reach consumers interested in your brand or product. For example, at Digilant, we use device ID technology to reach households within your target audience that use CTV devices. 

7. Track online and offline sales with attribution partners to measure the campaign’s impact on performance

CTV has long been considered a channel suitable for the awareness and consideration stages of an omnichannel marketing plan. As most CTV ads aren’t clickable, advertisers have difficulty trying the ads to actual sales. 

With various measurement and attribution solutions available, advertisers now have access to this data, how the ad ties directly to sales (both online and offline), justifying this ad format for all stages of the buying journeys.

At Digilant, we use our partnerships with MediaMath, The Trade Desk, and more, which gives advertisers the ability to measure the impact of CTV on sales lift, track exposure across your CTV/OTT campaign, and tie it to offline sales with measurements including: 

  • Viewer response and impact by weekday/daypart, device type, creative, campaign flight, app, etc.
  • Audience overlap and deduplicated reach by publisher
  • Key metrics such as frequency, conversion rates, and cost per visit
  • Reach, frequency, and recency analytics along with impressions and responses by geo. 

How CTV complements other channels in your omnichannel marketing plan

As mentioned above, CTV is a channel that can be used across every stage of the buying journey. With solutions such as cross-device and sequential messaging, advertisers can continue conversations with consumers once they view a CTV ad. For example: 

  • CTV and display: Once a consumer watches a CTV ad, it is followed by strategic display ads with a timely call-to-action
Digilant - CTV Sequential Messaging
  • CTV and paid search: Once someone familiarizes themselves with (or is remind of) your brand with a CTV ad, they inevitably search for products or services to buy. A paid search campaign ensures that search benefits your brand.
  • CTV and paid social: Just as consumers are streaming video more, they are also more active on social media. So as they browse their social feeds, you can follow up a CTV ad with either display or video ads. 

The benefits of CTV clearly outline why advertisers are making the switch to this digital-first channel. First and foremost, more consumers are tapping into this TV-viewing form. But beyond the growing viewership, the flexibility, pricing, and audience targeting abilities make it a clear winner.

The icing on the cake? Advertisers can track all marketing efforts in one place with robust measurement and attribution. With these tools, brands have a clear, overall picture of how all digital channels are working in conjunction to take their omnichannel marketing plan to success.

Digilant’s CTV solutions are built for your brand

Digilant is an omnichannel digital marketing partner built to take brands from now to next. We are a team of media experts, hungry to understand the latest and best digital advertising channels and position our solutions to best suit our clients. 

With the ever-growing popularity of video watching, we recognize the importance (rather, necessity) of a solid digital video solution, CTV included. Our savvy planning and insights strategist makes an informed decision based on your goals (clicks or video completes, for example) where your digital video will perform best. From there, our strategic partnerships with MediaMath, The Trade Desk, TVSquared, top publishers, and a robust curated marketplace ensure your ads are served across premium placements. And finally, we tie it all together with custom-built, automated, holistic analytics services to allow our clients to visualize their data, all in one tool. 

Are you interested in learning more about our CTV solutions? We’re eager to talk more about how we can help you reach your goals. Contact us today.

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