Account Director

Digilant is currently looking for a full-time Account Director with 8-10 years of digital/media business experience. This is a strategic role in account management that will primarily involve building client relationships, driving account strategy & planning, digital marketing strategy. 

Candidates should be familiar with all aspects of digital marketing and an in-depth knowledge of the media landscape and should be able to show a track record of successful account management and growth.

Responsibilities

  • Create trusted relationships with clients through transparent conversations, regular communication, incredible results, innovative solutions, and an exceptionally high level of customer service
  • Work with other teams at Digilant to create and implement omni-media marketing strategies for agency clients.
  • Ensure solution-oriented account management across accounts  
  • Identify gaps in account performance and make recommendations for improvement.
  • Provide oversight on all projects and provides strategic recommendations on timing, resources, and client communications
  • Manage timelines (workback schedules), budgets and invoicing for account portfolio.
  • Work closely with VP Client Services and other Account Directors to help develop new processes to improve efficiencies by focusing on workflow management.
  • Embrace thought-leadership by staying up-to-date on industry news, technology trends and best practices.
  • Assistance with research and proposals for new business development as necessary.

The ideal candidate

  • 8-10 years of digital marketing experience (working with cross-functional teams is a plus)
  • 4+ years experience on the agency-side
  • Bachelor’s degree in business or a related field
  • Strong project management experience and the ability to prioritize tasks.
  • A solid understanding of the dynamic interactive marketing industry (marketing principles, media buying environment, measurement metrics, optimization, measurement and analytics, ad technology, content strategy, etc.) and the ability to “connect-the-dots” across channels and touchpoints.
  • An exceptional work ethic and the willingness to go above and beyond to get the job done while maintaining a supportive, empowering and positive attitude.
  • Direct experience with display/programmatic, social media advertising, marketing automation, and email campaign strategy and execution.
  • Has a proven track record of account management experience and/or team/department leadership experience with experience managing a team
  • Excellent written and verbal communication skills
  • Working knowledge of Google Analytics, Google AdWords, Microsoft Office product suite

Benefits and Compensation:

Competitive salary commensurate with experience and bonus opportunities.

Digilant offers an excellent benefits package including 401K with a matching contribution, Medical/Dental/Vision effective Day 1, Group Life Insurance, AD&D, Long and Short Term Disability, Flexible Spending Accounts, Pre-tax Commuter Benefit Programs and an Uncapped Paid Time Off Policy!

Digilant, Inc. is an equal opportunity employer.

Platform Solutions Analyst

The ideal Platform Solutions Analyst will have ad tech experience, an analytical, strategic, and creative mind, as well as strong communication skills, both written and spoken. The position offers full immersion into the digital advertising space, with room for growth and personal advancement, while developing a core background in the industry, including: media, data, analytics and strategy.

The Platform Solutions Team touches every piece of business in the company. They work with Sales, Campaign Solutions, and Engineering to own client relationships, close and grow business, strike new vendor deals, and develop custom solutions. 

 

Responsibilities:

  • Owns selection, integration, and adoption of new platforms
  • Internal training and support across all programmatic platforms
  • Provides expertise on campaign performance, optimization and programmatic strategy
  • Supports partner relationship management
  • Leads key agency accounts, which includes but is not limited to:
    • Provides first line support and training for self-service clients
    • Regular communication and client relationship development
    • Responsible for campaign management, optimization, reporting and budget allocation for owned accounts
    • Develops custom solutions to improve performance and workflow for clients
  • Supports Sales in new business efforts by demonstrating platforms and answering RFPs
  • Work with the Digital media teams to develop measurement action plans for online media campaigns.
  • Deliver tracking analysis and reports to support client campaigns and programs, creative and recommended solutions.
  • Ability to develop tracking and reporting requirements, particularly web analytics.
  • Ability to contribute to increasing the level of innovation in data, analytics and CRM

 

Required Skills & Experience:

  • 2+ years of experience in online advertising account management, marketing consulting, brand management or yield optimization. 
  • Ability to work within a highly collaborative, dynamic environment
  • Organized and process oriented
  • Very strong written and spoken communication skills
  • Familiarity with Excel and constructing Pivot tables
  • Highly analytical and strategic
  • Ability to work both as part of a team and independently
  • Disciplined and possessing great attention to detail
  • Excited to keep up with the latest progress and trends in ad tech

 

Preferred Additional Qualifications:

  • Prior experience utilizing DSPs such as MediaMath, DV360, Trade Desk, Xandr/AppNexus
  • Experience with Google Analytics or Ominture
  • Experience with Google Tag Manager, AdForm or other Tag Management Platforms
  • History of running and optimizing CPA/CPL campaigns
  • Account management or client service experience
  • Exposure to tools like Fiddler, Charles, DCM, JIRA, Salesforce
  • Working knowledge of HTML, ad tag construction

 

Benefits and Compensation:

Competitive salary commensurate with experience and bonus opportunities.

Digilant offers an excellent benefits package including 401K with a matching contribution, Medical/Dental/Vision effective Day 1, Group Life Insurance, AD&D, Long and Short Term Disability, Flexible Spending Accounts, Pre-tax Commuter Benefit Programs and an Uncapped Paid Time Off Policy!

Digilant, Inc. is an equal opportunity employer.

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